Order more than ¥8500 & get free delivery (8500円以上ご注文で送料無料)

Order more than ¥8500 & get free delivery (8500円以上ご注文で送料無料)

Terms and Conditions.

Welcome to Family Hut! By accessing or using our website (https://familyhut.jp/) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.


1. General Information

1.1 These Terms and Conditions govern your use of our website and the services we provide.
1.2 By using our site, you confirm that you are at least 18 years old or have parental consent if under 18.
1.3 We reserve the right to update or modify these terms at any time without prior notice. Please check this page periodically for updates.


2. Use of Website

2.1 You agree to use the website only for lawful purposes and in compliance with these Terms and Conditions.
2.2 You must not engage in any activity that disrupts the website’s functionality, including introducing harmful software or attempting unauthorized access.
2.3 Content on the website, including text, images, and logos, is the intellectual property of Family Hut. You may not reproduce, distribute, or use this content without written permission.


3. Orders and Payments

3.1 Placing an Order: By placing an order, you confirm that the information provided is accurate and complete.
3.2 Order Acceptance: All orders are subject to availability and confirmation of payment. We reserve the right to cancel or refuse orders for any reason.
3.3 Pricing: Prices listed on the website are in Japanese Yen (JPY) and include applicable taxes unless stated otherwise.
3.4 Payment Methods: We accept credit/debit cards, PayPal, bank transfers, and digital wallets. Payment details are processed securely.


4. Shipping and Delivery

4.1 We deliver across Japan. Delivery times and charges are outlined in our Shipping Policy.
4.2 It is your responsibility to provide accurate delivery information. Family Hut will not be responsible for delays or issues arising from incorrect details.
4.3 Ownership of goods passes to you upon successful delivery.


5. Returns and Refunds

5.1 Our Refund and Returns Policy provides details about returning damaged or incorrect items and requesting refunds.
5.2 Perishable goods cannot be returned unless defective or damaged upon receipt.


6. Limitation of Liability

6.1 Family Hut is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
6.2 While we strive for accuracy, we cannot guarantee that all information on the website is error-free, complete, or up-to-date.


7. User Accounts

7.1 You are responsible for maintaining the confidentiality of your account credentials.
7.2 Notify us immediately if you suspect unauthorized access to your account.
7.3 Family Hut reserves the right to suspend or terminate accounts that violate these terms.


8. Promotions and Discounts

8.1 Promotional offers and discounts are subject to specific terms and may have limited validity.
8.2 Family Hut reserves the right to modify or cancel promotions without prior notice.


9. Governing Law

These Terms and Conditions are governed by the laws of Japan. Any disputes will be resolved under the exclusive jurisdiction of Japanese courts.


10. Contact Information

For questions about these Terms and Conditions, please contact us:


By using Family Hut’s website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for shopping with us!

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Earn points with every purchase grater then 10000

Buy up to 10000 shipping charge free!!

We are Family Hut, happily providing all types of Halal Grocery items and also providing delivery service to all over Japan. We also have Delicious Kabab Restaurant, where u can feel a family touch in our dedicated service, InShaaAllah.
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